Shipping Policy

Last updated: 30-Dec-2025

Thank you for shopping with Green Natural Products Private Limited. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed on https://greennaturalproducts.com.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation
Orders are not processed on Sundays or public holidays
During high-demand periods, processing times may be extended

2. Shipping Coverage

We currently ship across India
Delivery availability may vary depending on your location and courier serviceability

3. Shipping Charges

Shipping charges (if applicable) will be clearly displayed at checkout
Any additional charges such as COD fees (if offered) will be mentioned before order confirmation

4. Delivery Timeline

Estimated delivery time:

Metro cities: 3–5 business days
Non-metro / remote areas: 5–10 business days

Delivery timelines are estimates and may vary due to:

Courier partner delays
Weather conditions
Government regulations
Unforeseen logistical issues

5. Courier Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.

Once shipped, tracking details will be shared via email or SMS.

6. Order Tracking

Tracking information will be provided once the order is dispatched
Customers can track their shipment using the provided tracking link
For tracking issues, please contact us at info@greennaturalproducts.com

7. Delivery Issues

a) Incorrect Address

Please ensure your shipping address is accurate
We are not responsible for delivery failures due to incorrect or incomplete addresses

b) Delayed Delivery

Delays caused by courier partners or unforeseen circumstances are beyond our control
We will assist in follow-ups wherever possible

c) Damaged Packages

If the package appears damaged at the time of delivery, please refuse delivery or contact us within 48 hours with photos/videos

8. Partial Shipments

Orders containing multiple items may be shipped separately
You will be notified in case of partial shipments

9. Delivery Confirmation

Delivery is considered complete once the product is handed over at the provided address
In case of disputes, courier partner delivery confirmation shall be considered final

10. Changes to This Policy

We reserve the right to update or modify this Shipping & Delivery Policy at any time.
Any changes will be posted on this page with an updated date.

11. Contact Us

For shipping or delivery-related queries, please contact:

Business Name: Green Natural Products Private Limited
Website: https://greennaturalproducts.com
Email: info@greennaturalproducts.com